If you would like to request that a facilities or maintenance issue be addressed, you need to complete a Facilities Work Request. Please include as much detail as possible in your request so that the Facilities staff member will know exactly what the problem is in your room/apartment. To prevent delay, ensure you are selecting your correct room/apartment number from the drop down in the work request system. The time of completion depends on the severity of the issues they are currently responding to.
Call Public Safety immediately for emergency situations (such as plumbing issues, electrical hazards, broken windows or doors) that could cause safety/health risks or property damage, and that occur after-hours (outside 5 PM - 8 AM Monday through Friday). Provide the dispatcher with all pertinent information, including your housing assignment and the exact nature of the problem, and they will contact the necessary Facilities staff member to respond to your emergency.
Note: For a clogged toilet, please try to plunge the toilet yourself first. If that does not work, complete a Facilities Work Request and contact Public Safety (if after hours).
