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Information Systems & Technology
Technology Onboarding

» Technology Onboarding

Getting Started: Chapman Username and Password

STAFF: On your first day, contact our fantastic Service Desk to receive your username and password. Once you've received your Chapman username and password, visit password.chapman.edu to personalize and reset your password.

FACULTY: Review your Network Letter, which includes your Chapman email address and temporary password. If you aren't able to reset your password, please get in touch with our Service Desk. Then, follow the steps listed below to get it fully set up.

The Service Desk is located in the Leatherby Libraries or can be contacted by dialing (714) 997-6600 or emailing servicedesk@chapman.edu.

An Extra Layer of Security: Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) is a great way to help prevent unauthorized users from accessing your account in the event your Chapman University account password is compromised. Chapman University's 2FA program uses the Microsoft Authenticator app which is available for Android and iOS devices.

Getting Connected: Wireless Connection

Chapman University has wired and wireless networking capabilities in most areas on campus. Eduroam allows all students, staff, faculty and campus guests to move around campus while maintaining a fast, reliable and secure wireless internet connection. Click on the links below to watch a quick video on connecting to Eduroam.

Connect. Organize. Get things done!

With Outlook/Teams on your PC, or Mac, you can:

  • Organize email/chat to let you focus on the messages that matter most.
  • Manage and share your calendar to schedule meetings with ease.

We invite you to register in a Self-Paced Course: Outlook: Managing Your Email in Canvas.

Available Software

Licensed Software
Chapman University offers a wide range of licensed software, including Office 365 Suite, Adobe Creative Cloud, Grammarly Premium, and much more for free!

Service Desk

Phone (714) 997-6600
Email servicedesk@chapman.edu
Hours


Support service hours are listed below:

Spring 2024

Mon - Thursday: 8:00 am to 7:00 pm
Friday: 8:00 am to 5:00 pm
Saturday: Closed
Sunday: 12:00 pm to 5:00 pm

Service Desk Location
Leatherby Libraries. 222 University Drive. Orange, CA 92866
Address
Main Office:
635 W. Palm Ave.
Orange, CA 92868
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ID Cards

The Service Desk, located inside the Leatherby Libraries (1st floor), is available for faculty and staff ID card requests.

Students may visit the Davis Center, Henley Gym (basement), or the dorm RDs/RAs.

To expedite your ID card request, upload a photo of your choosing to our ID Card Photo submission database.

Online Phone Directory

To change or update your contact information, you can do so simply by logging into the Online Phone Directory and clicking “Edit Profile” in the top right corner of the screen.

IS&T Orientation and Onboarding

Book an appointment to meet in-person with an IS&T representative. Please be sure to select the 'IS&T Orientation and Onboarding' service.