Chapman student at computer
Chapman University Strategic Plan

» Organizational Excellence

Invest in development tools, processes and technology so Chapman faculty, staff and administrators at all levels can deliver a consistently outstanding Chapman Experience.

Initiatives completed to achieve goal:

Space and Facilities

  • Facilities Use and Events Policy was signed as university policy in fall 2023.

Academic Affairs

  • Compiled data on classroom utilization in fall 2023.
  • Limiting the number of classes offered due to a stable number of students.
  • Reconfigured the program review schedule for maximum efficiency and workload stability.
  • Standardized and scheduled co-curricular program reviews through 2033.
  • Created accessible reports for program review data.
  • Assembled faculty governance subcommittees (members from UAC/GAC, LRPC and Assessment Committee) to collaboratively review and provide feedback for program reviews.
  • Attallah College initiated a comprehensive review of Legal Affairs and Risk Management templates for fieldwork agreements and created master agreements that cover multiple programs occurring at one fieldwork location, significantly streamlining the work and communications flow for internal and external stakeholders.
  • Streamlined the faculty council review of current program reviews.

Information Systems and Technology

  • Worked with Faculty Senate to implement catalog and curriculum management-process improvements, reducing the time required to add or update programs and courses.
  • Worked with the Registrar’s office and the VP of Undergraduate Education to standardize and improve the Permission Number-management process for students, as well as the waitlist system. This made registration for students more efficient.
  • Leveraged data to enhance auditing of student progress in degree majors, proactive student cumulative GPAs and started work to standardize Program Review Reporting.
  • Automated the math test scores process, allowing students to register for the appropriate math courses earlier.
  • Automated the change-of-major form, streamlining this process for students and the Registrar’s Office.
  • Enhanced the experience for students and faculty in our Learning Management System, Canvas, by integrating search functionality and an AI chatbot.
  • Provided secure and reliable access to AI tools through the implementation of Enterprise Bing Chat, offering productivity enhancements to faculty and staff.
  • Improved the quality of parent data in our development system, Affinaquest, allowing for better communication and relationships with parents.
  • Enhanced data quality in Affinaquest by connecting with a National Change of Address Services, allowing for better communication with our community.
  • Added IT phone support to every classroom to ensure that instructional time is not disrupted due to technical problems.

Human Resources

  • No updates for year one.