»Service Desk

The Chapman University IS&T Service Desk provides an in-depth resource to facilitate an efficient resolution to computing problems in a friendly, approachable manner.

As IT professionals, we continually strive to educate our customers and ourselves in order to deliver a quality computing environment.

The Chapman IS&T Service Desk provides telephone support to faculty, staff and students. We also provide walk-in service for students to receive help with connectivity from the internet to Chapman's network and web services.  Also, we offer a fee-based carry-in repair service to provide support on personally owned student computers. 

The service desk and Computer Lab support for students is located in the basement of Leatherby Library and in the Panther Digital Den (AF302).

Please note: At the Leatherby Library Service Desk a full-time service desk staff will not be available after 9 p.m. Sunday thru Thursday or after 5 p.m. on Friday. Username and password lookups/resets can only be completed by a full time staff member or access our 24 hour Account Self-Service portal.

+-Hours

FALL AND SPRING SEMESTERS
Monday to Thursday 8 a.m. to 11 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed
Sunday Noon to 11 p.m.

*Note for Fall Hours (8/29/14-1/5/15):

  • Aug 29: 8 a.m. to 3 p.m.
  • Aug 30-Sept 1: Closed
  • Nov 24-25: 8 a.m. to 5 p.m.
  • Nov 26: 8 a.m. to 3 p.m.
  • Nov 27-29: Closed
  • Dec 20-21: Closed
  • Dec 22: 8 a.m. to 5 p.m.
  • Dec 23: 8 a.m. to 9 a.m.
  • Dec 24-Jan 4, 2015: Closed

INTERTERM
Monday to Thursday 8 a.m. to 9 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed
Sunday Closed

SUMMER
Monday to Thursday 8 a.m. to 7 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed
Sunday Closed

+-Contact Us

Service Desk phone support number: (714) 997-6600

Online: servicedesk.chapman.edu

Email: servicedesk@chapman.edu

Walk-up location (students only): basement of the Leatherby Library

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