Incident: Email Virus
Expected Resolution Time: Resolved
This afternoon, a number of suspicious e—mails were sent to numerous Chapman email users with several subject headings: “Invoice paid — 0281”, “Company Repor” and “Payment from J.P. Morgan”. Thank you to all the people that submitted abuse reports regarding these suspicious emails. The message includes an attachment that has a warning message and the original file was stripped from the attachment.
If you delete the email or even if you happened to see the attachment with the warning message, your computer will not be infected. If you have any further questions, please contact the Service Desk with the contact information below.
One of the messages looks like this:
From: Davies, Elaine <email@example.com>
Date: Mon, May 4, 2015 at 5:13 PM
Subject: Payment from J.P. Morga
You have received a payment from J.P. Morgan Chase for amount 47,841.00. Please check details attached.
Please remember: Chapman University will NEVER ASK FOR YOUR PASSWORD — DO NOT SHARE YOUR PASSWORD. Also, please do not click on a link in an e—mail nor respond to any e—mail which asks you to provide or verify your user account information. And be extra careful opening any attachments that look suspicious.
If you receive suspicious e—mail, please forward it to firstname.lastname@example.org. We review all ‘abuse’ email and most often will not respond unless further information is required. If you have additional questions or concerns, please email the Service Desk at email@example.com or call 714—997—6600.
Service(s) Impacted: Email
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