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Information Systems and Technologies

»Information Systems and Technology


Some of the major initiatives underway in IS&T for the campus currently are:

  • PeopleSoft migration
  • McAfee Email Gateway
  • BYOD Collaboration Lab
  • Disaster Recovery Site

Choose from one of the links below to find resources specific to you...

System Status

Recent posts of network or system issues, planned outages, and their eventual resolution. Contact the Service Desk to report new issues.

Incident: Turnitin Service Alert – Thursday, July 23rd
 
Expected Resolution Time: Resolved Thursday, July 23rd, we were informed by Turnitin.com at 4:00pm that they are experiencing intermittent service disruption. As of 5:00pm Turnitin.com services have been recovered. Service(s) Impacted: Turnitin.com
Published: 7/23/2015 4:10 PM

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Incident: Intermittent Network Connectivity - July 13th
 
Expected Resolution Time: In Progress We are currently experiencing intermittent network connectivity disruptions to the campus trusted network. Access to systems such as email, web services, and Blackboard could be disrupted. We are working on resolving the issue. Service(s) Impacted: Network Connectivity
Published: 7/13/2015 8:56 AM

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Incident: Intermittent Network Connectivity – Monday, July 13th (update)
 
Expected Resolution Time: Resolved As of 9:00am the intermittent network connectivity disruptions to the campus trusted network has been resolved. All network services are fully restored. Service(s) Impacted: Network/Wi—Fi Connectivity
Published: 7/13/2015 9:18 AM

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Incident: Turnitin Service Alert – July 24th
 
Expected Resolution Time: Resolved Friday, July 24th, we were informed by Turnitin.com that approximately around 10:00am that they are experiencing a partial service disruption which affected file submissions through some Learning Management Systems (LMS). Some users received an error “Invalid File type!” even if the file type was valid. This prevented the file from being submitted. As of 7:15pm issue has been resolved. Service(s) Impacted: Turnitin.com
Published: 7/24/2015 11:25 AM

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Incident: Chapman Website – July 27th
 
Expected Resolution Time: Resolved Monday, July 27th, it was reported approximately around 12:30pm we were experiencing issues with our chapman.edu website in which web pages would not display. As of 12:47pm, the website is displaying correctly.
Published: 7/27/2015 12:47 PM

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PeopleSoft Implementation

Find out about our work with PeopleSoft.

Lynda.com

Did you know that you have access to over 58,000 online video tutorials thru Lynda.com for software, digital design, digital media techniques, and more. Find out more information about Lynda.com.

Service Desk

Call: (714) 997-6600

Email:
servicedesk@chapman.edu

Online:
servicedesk.chapman.edu

Walk-up location can be found in the basement of the Leatherby Library