After the completion of a term, all accounts with an outstanding balance are placed on a collections hold and forwarded to our Collection Office. A collection hold prevents the student from ordering diplomas or continue enrollment.
The Chapman University Collections Coordinator reviews all delinquent accounts and will contact students via letters, phone calls, and emails. The total amount of the outstanding balance is required in full before a student can enroll into any future classes. Chapman University offers a monthly repayment agreement, if the account cannot be paid for in full. Terms of the repayment agreement will be discussed and agreed upon between the student and the Collection Office. Payments can be made via your Student Center.
Students whose accounts have a delinquent payment history and are in collections will be required to pay all out- of- pocket tuition and fees, less any awarded financial aid, before being allowed to enroll into any future classes. This requirement will be valid for a minimum of two consecutive terms.
Collection Agency Accounts
Should the Collection Office efforts be exhausted, and the balance remains unresolved, the account will be forwarded to an outside collection agency. Once assigned to an outside collection agency, the agency will contact the student. Collection agencies may report delinquent accounts to all the credit bureaus, until the account is paid in full.
Please contact the Collections Coordinator at Chapman University, if you have any questions.
Make sure to include your name, Chapman ID #, and use your Chapman email.
- Email: chepeka@chapman.edu
- Phone: (714) 997-6649
- In person by appointment:
University Collections
Bhathal Student Services Center
One University Drive
Orange, CA 92866