»Housing Emergencies

Students’ safety and security are our highest priorities. We consider these to be the foundation of a productive living and learning environment. The Office of Housing & Residence Life staff is trained to handle emergency situations and work closely with Public Safety and local emergency responders to ensure a safe residential community.

If you are in an urgent or emergency situation, please contact Public Safety and/or a Housing & Residence Life staff member immediately. Sign up for Panther-Alert (Chapman University’s emergency notification system) to receive updated information during campus emergencies.

+-Too Much Noise

The best way to solve noise complaints is to politely address your neighbors yourself. Chances are that they may not realize that they are disturbing you. If they do not respond, attempt to contact the RA on duty. If you do not feel safe or the RA is unavailable, please contact Public Safety and ask them to page the Resident Advisor on duty for your living area.

+-Suspected Drinking or Illegal Activity

If you feel safe, attempt to contact the RA on duty. If you do not feel safe or the RA is unavailable, please contact Public Safety and ask them to page the Resident Advisor on duty for your living area.

+-Hate Incident

Any student who feels threatened or intimidated may bring charges against another student(s), staff or faculty member for alleged hate behavior, incident, act or a hate crime. Please contact Public Safety and/or a Housing & Residence Life member to report any hateful behavior you have been exposed to.

+-Facilities and Maintenance Requests

If you would like to request that a facilities or maintenance issue be addressed, you need to complete a Facilities Work Request. Please include as much detail as possible in your request so that the Facilities staff member will know exactly what the problem is in your room/apartment/house. The time of completion depends on the severity of the issues they are currently responding to.

For emergency situations (such as plumbing issues, electrical hazards, broken windows or doors) that could cause safety/health risks or property damage, call Public Safety immediately. Provide the dispatcher with all the pertinent information, including your housing assignment and the exact nature of the problem, and they will contact the necessary Facilities staff member to respond to your emergency. 

Note: For a clogged toilet, please try to plunge the toilet yourself first. If that does not work, complete a Facilities Work Request and contact Public Safety (if after hours).

+-Lockouts

If you are locked out of your room/apartment/house during normal business hours, you can contact your hall office or the Office of Housing & Residence Life. After business hours, please visit your hall office for assistance. During late night or weekend hours, call Public Safety.

Note: Each student receives one free lockout per year. Residents are charged a $5.00 fine for each subsequent lockout.

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    Emergency Phone Numbers

    Public Safety: 714-997-6763

    Housing & Residence Life: 714-997-6603

    Orange Fire or Paramedics: 911

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