Dr. Mark Maier
Associate Professor, Director, Leadership Studies Program
- Rollins College, Bachelor of Arts
Cornell University, Master of Arts
Cornell University, Ph.D. in Organizational Leadership
- Mark Maier, Ph.D. is Associate Professor of Leadership in the College of Educational Studies at Chapman University, where he also serves as Director of the undergraduate Leadership Studies Program (recipient of the 1998 Outstanding Leadership Program Award from the Association of Leadership Educators). As the 1999 recipient of the Distinguished Educator Award from the Organizational Behavior Teaching Society, Dr. Maier is recognized as one of the preeminent teachers in his discipline in the country. In 2011, he was named one of the “150 Faces of Chapman,” in honor of being one of those who most contributed to the Chapman legacy in its 150 year history. He obtained his Ph.D. in 1986 from Cornell University in Sociology (Social Organization and Social Change), with minors in Industrial & Labor Relations and Educational Psychology. Dr. Maier is the recipient of numerous academic awards for his teaching and his scholarship, including a Woodrow Wilson Fellowship, a GTE Lectureship in Technology and Ethics, the Dorothy Harlow Distinguished Paper Award (Academy of Management) and the Fritz Roethlisberger Memorial Award (Organizational Behavior Teaching Society). He serves the University as a 2011-13 Teaching Mentor to fellow faculty and in that capacity designs and delivers workshops which promote more effective teaching and sustained learning.
He is internationally renowned as the writer and producer of the video-based training module, A Major Malfunction: The Story Behind the Space Shuttle Challenger Disaster, which is in use at over 800 institutions in 23 countries.
His areas of research, teaching and consulting expertise are: Leading as a way of serving (servant leadership), ethics, communication, and organizational transformation.
- Recent Creative, Scholarly Work and Publications
“Corporate Masculinity, Ethics and Organizational Transformation: The Case for Servant Leadership." Invited Book Chapter for MEN IN ORGANIZATIONS: ALLIES OR ADVERSARIES TO WOMEN'S CAREER ADVANCEMENT. Ronald Burke & Carla D’Agostino (eds.). Edward Elgar Publishers, UK. 2013. (in preparation)
Provided expert viewpoint (written and interview commentary) on "bureaucracy, culture and safety" for Overhal and Maintenance feature for Aviation Week (in progress).
IRS - Wage & Investment Leadership Lessons Program - Curriculum Review and Revision for management-training adoption in largest unit of the IRS (50,000 employees). Pilot rogram was rolled out from July - December. In January and February, conducted comprehensive research, review and assessment of the pilot program, resulting in overhaul of Participant Handbook and Facilitator's Guide, and re-authorization of the program by the new Commissioner of W&I. As of September 2012, over 1,200 managers have been trained on the servant leadership culture change curriculum custom designed by myself with my wife, Lori Zucchino.
Internal Revenue Service – Wage & Investment Leadership Lessons Program (WILL). Writer, Director, and Co-Producer (with Lori Zucchino) of 51:00-minute DVD comprised of four chapters (Leading from Within; An Overview of Servant-Leadership; Management, Leadership and Servant-Led Organizations; Values-Based Leadership), and comprehensive 200-page Facilitator’s Guide w/ Participant’s Handbook. Department of Treasury/IRS Document 12985-A (6-2011), Catalog # 57863P. Atlanta, GA. 2011. Part of W&I Commissioner Richard Byrd’s vision/initiative to transform the 50,000 member division into a fully “servant-led” organization, starting with their senior management.
Prepare and Co-Deliver the ORANGE COUNTY LEADERSHIP ACADEMY, a 5-month long leadership development program for 35 County managers from all departments. Two Academies are offered per academic year, and they take place on campus. I consider this a "creative project," as it represents action research and a vehicle to bring cutting edge leadership theory from the "educational academy" into real-world practice in our own backyard (Orange County). The sessions cover servant leadership, team development, ethics, communication and vision.
"Invisible Privilege: What White Men Don't See" - Previosuly published paper, adopted for annual dissemination to participants in the Social Justice Training Institute.
Leadership Lessons: Leading as a Way of Serving. Writer, Director, and Co-Producer (with Lori Zucchino) of 43-minute DVD comprised of four chapters (Leading from Within; An Overview of Servant-Leadership; Management and Leadership; Values-Based Leadership), and comprehensive Facilitator’s Guide. Self-Published. Orange, CA: 2008. Part of Orange County CEO’s effort to transform the County into a servant-led organization. Effort is led by specially trained alumni graduates of the Orange County Leadership Academy, developed and led by Dr. Maier.