» Dr. Kenneth E. Murphy
Associate Professor, Assistant Dean of Undergraduate Programs

George L. Argyros School of Business and Economics
Dr. Kenneth E. Murphy
Office:
BK 303I
Office Hours:
M/W: 9:00-10:00 am, M/T: 4-5 pm, & F: 3-4 pm
Phone:
(714) 628-2876
Email:
Education
Reed College, Bachelor of Arts
Oregon State University, Master of Science
Carnegie Mellon University, Ph.D.
Biography

Dr. Kenneth E. Murphy (Ken) is an Associate Professor of Operations Management and the Assistant Dean of Undergraduate Programs at the Argyros School of Business and Economics.  He holds a Ph.D. from Carnegie Mellon University in Operations Research.  Dr. Murphy's recent research focuses on governance and management of business process redesign initiatives in global organizations.  He has also published in the areas of scheduling and organizational learning.  Dr. Murphy has published in Operations Research, Naval Research Logistics, Communications of the ACM and Information Systems Journal.

Recent Creative, Scholarly Work and Publications
Levy, Y., Zanakis, S., & Murphy, K. (2009) A Value-Satisfaction Taxonomy of Is Effectiveness (VSTISE): A Case Study of User Satisfaction with IS and User Perceived Value of IS, International Journal of Information Systems in the Service Sector, 1(1), 93-118.