» Dr. Jennifer Waldeck
Associate Professor

Wilkinson College of Humanities and Social Sciences; Department of Communication Studies
Dr. Jennifer Waldeck
Director of Graduate Teaching Assistants
Office Location:
Doti Hall 208
Office Hours:
M/W 12:30-2:30 and by appointment
Phone:
714.628.2823
Email:
Education
Ohio University, Bachelor of Science
California State University, Long Beach, Master of Arts
University of California, Santa Barbara, Ph.D. in Communications
Biography

Jennifer Waldeck (B.S., Ohio University, M.A., California State University, Long Beach, Ph.D., University of California, Santa Barbara) is Associate Professor of Communication Studies, and specializes in instructional and organizational communication research, with an emphasis on the effective use of new and emerging technologies for learning purposes. Her research has appeared in such journals as Communication MonographsCommunication EducationThe Journal of Applied Communication Research; Communication Research Reports; Learning, Media, and Technology; Journal of Education for Business; and The Journal of Business Communication.

Waldeck is the coauthor of Business and Professional Communication in a Digital Age (with Patricia Kearney and Timothy G. Plax), published in 2013 by Wadsworth Cengage.  She has contributed to several edited volumes including Communication YearbookNew Directions in Group Communication, Handbook of Life Span Communication, and Handbook of Communication and Instruction. Waldeck contributed invited chapters to interdisciplinary edited volumes in sociology on the role of human communication in social problems, and in business on strategic managerial communication.  She regularly presents her research at regional, national, and international conferences and has earned "Top Three" Paper designations at the National Communication Association, International Communication Association, and Eastern Communication Association.

Dr. Waldeck is a member of the National Communication Association (NCA) Educational Policies Board, the NCA Committee on Committees, and the NCA Presidential Task Force on Strengthening the Basic Communication Curriculum.  She is Past Chair of the Instructional Development Division of NCA.  She has been program planner and served in leadership positions for both NCA and the Eastern Communication Association. She is on the editorial boards of Communication Education, Communication Teacher, Communication Reports, and Communication Studies.  She is on the Advisory Board for Communication Currents, an online publication of the National Communication Association.

Jennifer has served as training and curriculum design consultant to numerous organizations from small entrepreneurial start-ups to global Fortune 500 companies. On campus, she is Director of the Graduate Teaching Assistant program in Communication Studies, a member of the Institute for Excellence in Teaching and Learning (IETL) advisory board, current Chair of the Faculty Personnel Committee, and a member of the Faculty Senate Executive Board.

Recent Creative, Scholarly Work and Publications
Waldeck, J.H. & Seibold, D.R. (Eds.) (2015, in press). Consulting that matters: A handbook for scholars and practitioners. New York, NY: Peter Lang.
Waldeck, J. H. (2015, in press). How communication theory and research make consulting matter. In J. H. Waldeck & D. R. Seibold (Eds.), Consulting that matters: A handbook for scholars and practitioners. New York, NY: Peter Lang. (Book is in production at the time of this report; page numbers unavailable. Chapter 1).
Plax, T. G., Waldeck, J. H., & Kearney, P. (2015, in press). Collecting and using narratives that matter. In J. H. Waldeck & D. R. Seibold (Eds.), Consulting that matters: A handbook for scholars and practitioners. New York, NY: Peter Lang. (Book is in production at the time of this report; page numbers unavailable. Chapter 6).
Waldeck, J. H., Plax, T. G., & Kearney, P. (2015, in press). Planning and proposing consulting work. In J. H. Waldeck & D. R. Seibold (Eds.), Consulting that matters: A handbook for scholars and practitioners. New York, NY: Peter Lang. (Book is in production at the time of this report; page numbers unavailable. Chapter 7).
Ross, S., & Waldeck, J. H. (2015, in press). White shirts, blue shirts: A case study of leadership development consulting for law enforcement. In J. H. Waldeck & D. R. Seibold (Eds.), Consulting that matters: A handbook for scholars and practitioners. New York, NY: Peter Lang. (Book is in production at the time of this report; page numbers unavailable. Chapter 19).
Bevan, J. L., & Waldeck, J. H. (2015). Managing conflict in the peer tutoring context. In W. Atkins-Sayre & E. L. Yook (Eds.), Communicating advice: Peer tutoring and communication practice (pp. 67-85). New York: Peter Lang.
Selected and invited by "The Great Courses" to develop, write, and record a series of lectures on business communication. The Great Courses is the nation’s leading developer and marketer of premium- quality media for lifelong learning and personal enrichment. Delivered in engaging, expertly produced video and audio, the carefully crafted content library spans nearly 500 titles with close to 7,000 hours and 13,000 lectures designed to “expand horizons, deepen understanding and foster epiphanies in the arts, science, literature, self-improvement, history, music, philosophy, theology, economics, mathematics, business, professional advancement, personal growth and high school curriculum.” According to The Great Courses, its faculty include the top 1% of America’s 500,000 college professors, “award-winning professors from the most respected institutions in the world…selected exclusively for their ability to teach.” Waldeck is the first Chapman faculty member to enter into an agreement with The Great Courses, and only the second professor from the communication studies field to create a course. Headquartered in Chantilly, VA, The Great Courses partners with prestigious organizations such as The Smithsonian Institution, The Culinary Institute of America, and the National Geographic Society to create educational content. The courses are regularly featured by media outlets such as The Smithsonian Magazine, The History Channel, and The Smithsonian Channel and in publications including The New Yorker, Forbes, INC, Fast Company, and the Wall Street Journal.
Executive Producer of an instructional video on informative and persuasive speaking that was professionally shot and edited by Bridgepoint Education. Selected, recruited, and coached four Chapman students who appeared in the video delivering informative and persuasive presentations and discussing their methods of preparation, delivery, and communication apprehension management. This video accompanies my book "Communication Competence: Goals and Contexts."
Waldeck, J. H. (2015). Feedback. In International Encyclopedia of Organizational Communication (J. Keyton, Ed.). San Francisco, CA: Wiley. (invited)
Waldeck, J. H. (2015, June 30). "There's nothing so practical as a good theory": Irrelevant soundbyte or truth for the consulting industry? http://www.inspireservelead.com/theres-nothing-so-practical-as-a-good-theory-irrelevant-soundbyte-or-truth-for-the-consulting-industry/
Waldeck, J.H. (2014). Communication: Goals and contexts. San Diego, CA: Bridgepoint.
Lubezky, S. & Waldeck, J. H. (2015). Instructor's resource manual to accompany Communication Competence: Goals and Contexts by Jennifer H. Waldeck. San Diego, CA: Bridgepoint.
Waldeck, J.H. (2014). Communication and learning. In The Handbook of Lifespan Communication (J. Nussbaum, Ed.). London: Peter Lang Press.
Waldeck, J.H. (2014, August/September). Reflections on teacher power in the contemporary classroom. The Teaching Professor Newsletter, 28(7), p. 1. (lead article)
Waldeck, J.H. (2013). Communication and learning. In J. Nussbaum (Ed.) The handbook of life span communication. New York: Peter Lange.
Waldeck, J.H. (2013). Teacher influence and persuasion. Concise encyclopedia of communication (W. Donsbach, Ed.). Hoboken, NJ: Wiley-Blackwell.
Waldeck, J.H. (2013, September). Managing the contemporary learning experience: Reflections and new directions for instructional leadership. Spectra (magazine publication of the National Communication Association). **invited
Waldeck, J. H., Kearney, P., Plax, T. G. (2013). Business and professional communication in the digital age. Boston: Wadsworth Cengage.
Waldeck, J.H. (2012). Crime and interpersonal communication. In K. Collica & G. Furst (Eds.) Crime and society (pp. 201-227). San Diego: Bridgepoint.
Waldeck, J.H., Kearney, P., & Plax, T.G. (2012). Gender socialization, sexual orientation, and inequality: A communication perspective. In K. Korgen & G. Furst (Eds.), Social problems: Causes & responses (pp. 131-167). San Diego: Bridgepoint.
Waldeck, J.H., Kearney, P., & Plax, T.G. (2012). The role of communication in violence as a social problem. In K. Korgen & G. Furst (Eds.), Social problems: Causes & responses (pp. 167-200). San Diego: Bridgepoint.
Waldeck, J.H., Kearney, P., & Plax, T.G. (2012). Communication and the changing American family. In K. Korgen & G. Furst (Eds.), Social problems: Causes & responses (pp. 245-282). San Diego: Bridgepoint.
Waldeck, J. H., Durante, C., Helmuth, B., & Marcia, B. (2012). Communication in a changing professional world: Contemporary perspectives on business communication competence. Journal of Education for Business, 87 (4) 230-240.
Waldeck, J.H. (2012, July). Teacher power and behavior alteration techniques. Essay invited and contributed to the National Communication Association series "Translating Research into Practice." http://www.natcom.org.
Waldeck, J. H., & Dougherty, K. (2011). Collaborative communication technologies and learning in college courses: Which are used, for what purposes, and to what ends? Learning, Media, and Technology, 36, 1-24.
Waldeck, J. H. (2011). Teacher self-disclosure. The International Encyclopedia of Communication (2nd ed.). Washington, DC: International Communication Association/Blackwell. **invited and peer-reviewed
Waldeck, J. H., Plax, T. G., & Kearney, P. (2010). Philosophical and methodological foundations of instructional communication research. Handbook of Instructional Communication (D. L. Fassett & J. T. Warren, Eds., pp. 161-180). Newbury Park, CA: Sage. **invited and peer-reviewed
Waldeck, J. H. (2009). Integrating Communication Currents into the classroom. Communication Currents [online]. http://www.communicationcurrents.com/For-Instructors.