» Information Security

The Information Security Office maintains a world class cyber security framework for strategies, standards, and policies. These ensure that all identified information assets are available with appropriate integrity and confidentiality.

For information security questions, please email infosec@chapman.edu or call (714) 744-7972. To report an incident, please use the "Report Incidents" button on this page.

Please continue to report any suspicious or malicious message by forwarding it as an attachment (ctrl-alt-F  in Outlook)  to abuse@chapman.edu The attachment format preserves hidden delivery header information that is helpful for reporting or blocking.


Latest phish email status

Below are the latest phish emails that we are seeing impacting our Chapman community. Check below to verify if the email you see has been reported or detected as a phishing attempt


+ - Phish email dated 2/1 [subject lines: IT Notification ; Chapman HelpDesk]

Today February 1st, 2017, your email will be migrated to our new email system - 2017 Outlook Webaccess. You must upgrade your email account immediately. Simply click on the link below, update your profile and submit.

Click and activate <link removed>

This will cause NO change to your messages. Inability to complete this procedure will render your account deactivated.

IT Helpdesk

+ - Phish email dated 1/21 [subject line: To All Faulty\Staff]

To All Faulty\Staff

       Take note of this important update that our new web mail has been improved with a new messaging system from Owa/outlook which also include faster usage on email, shared calendar, web-documents and the new 2017 anti-spam version.

Please use the link below to complete your update for our outlook improved web mail.
System Administrator (link removed) to update 

IT Service Desk Support.

+ - Phish email dated 1/12 [subject line: HELP DESK]

Dear User,

Your two incoming mail has been placed on hold, to reactivate it Click Here <link removed> to retrieve your email


Help Desk <link removed> ©Copyright 2017 Microsoft All Right Reserved

+ - Phish email dated 1/11 [subject line: RE: Your Password Expires Today]

System Administrator

Your password will expire in a few days time. Kindly click on the Help Desk<link removed> to update your current password and automatically upgrade to the most recent e-mail Outlook Web Apps 2017.

If the password is not been updated today, your account will be suspended within 12 hours.

System Administrator,
Connected to Microsoft Exchange.
© 2017 All rights reserved Microsoft Corporation.

+ - Phish email dated 1/11 [subject line: New Secure Message]

Dear Customer,
You have 1 new secure message
Please Login <link removed> to your online to view the
the secure message
Wells Fargo Online Customer Service

+ - Phish email dated 1/10 [subject line: INVOICE]

please view the attach and get back to me

*Information Security Office Note: Do not open the attachment.

+ - Phish email dated 1/6 [subject line: Web services,]

Web services,


Your Mailbox Has Exceeded It Storage Limit As Set By Your Administrator. You need to upgrade and expand your Mailbox quota limit before you can continue using your e-mail. To Upgrade and increase your e-mail quota to 2.6 GB. You are required to complete your details below. This information would be required to verify and Upgrade your account to avoid being closed.


Full name:

Email ID:

Email Password:

Confirm Password:


Your account will remain active and valued after you have successfully confirmed your account to the monitoring Centre.



Mail.edu services.

@2017 Web services.com account

+ - Phish email dated 1/4 [subject line: Your mailbox might be closed]

Please note that your are running low of Subscription data.


Your mailbox might be closed, kindly click activate <link removed> to add more MB to your mailbox.

+ - Phish email dated 1/2 [subject line: Upgrade Your Chapman.edu Account]

We wish to inform you Chapman University are upgrading our Chapman.edu login page. To update to latest version Simply CLICK HERE <link removed> and get 32 gigabytes more space. Happy new year 


9401 Jeronimo Road Irvine, CA 92618. © 2017 Chapman University

+ - Phish email dated 12/09 [subject line: We are shutting down your account]

We are shutting down your account today in a course to activate Microsoft Outlook Web Access 2016. You need to upgrade your account immediately otherwise it will be deactivated. CLICK HERE <link removed> to upgrade.

The Information Technology department encourages you to take the aboive measures to protect your account.

IT Customer Support Center

+ - Phish email dated 12/07 [subject line: Update]

please find attached file, download and update your email account security info.

*Information Security Office Note: Do not open the attachment.

 Attachment behavior:  The attachment is a spoofed generic email page. When the "Submit" button is clicked, the form redirects to a malicious website.

+ - Phish email dated 11/30 [subject line: wire transfer copy]

payment copy for amount transferred to your Bank account is attached

*Information Security Office Note: Do not open the attachment.

 Attachment behavior:  The attachment is a spoofed generic email page. When the "Submit" button is clicked, the form redirects to a malicious website.

Notify IS&T immediately when you become aware of...

  • Theft or missing computer, laptop or mobile device
  • Breach of sensitive information (social security number, student records, etc.)
  • Any computer infections or spyware
  • Serious system outages