Why is the University making this
change?
With Google Apps students will now have larger storage
space and a suite of tools such as email, calendars, document sharing, start
page, and instant Messaging all from their @mail.chapman.edu account
that will enhance their email experience.
What is Gmail?
Gmail is Google's search-based webmail service that combines the
best features of traditional email with Google’s search technology.
When will the PantherMail service be
available?
Chapman University will transition to PantherMail from Webmail
beginning August 15, 2008.
What if I already have a Gmail account?
If you already have a Gmail account, it is okay. You will
have another account for just your Chapman email.
What is my email address?
Email addresses will be of the form username@mail.chapman.edu,
where username is your Chapman account name.
Who is eligible to get a PantherMail
account?
- All newly admitted and existing students will have a PantherMail
account created on August 15, 2008.
- Alumni students will
continue to have a WebMail account but, in the near future will be
migrated to a PantherMail account.
- Adjunct faculty and staff
will continue to have a WebMail account but, in the future will be
migrated to a new email system.
- Full-time staff and also a student will
still have an exchange account and a WebMail account. In the
future, the WebMail account will be migrated to a new email system.
- Full-time faculty and staff will
still have an exchange account.
Will I be able to keep my email address
after I graduate from Chapman?
Yes, your Chapman Gmail account will continue to work after you
graduate.
How much storage space will I have with
PantherMail?
Each student will receive 6.5GB.
What is the maximum size for a
PantherMail attachment?
PantherMail limits the attachment size to 20MB but, the recipient’s
email system may not allow attachments of this size.
Google How-To's?
Here are links to Google's website for help with the applications.
How do I control SPAM?
Google has one of the best spam blockers in the business, and it’s integrated
into Google Apps.
Account
Access
How do I log into the new PantherMail
service?
To log into your PantherMail account click here.
You will be prompted for a username and password at both sites.
For the
Username:
Your Chapman username (e.g. smith100)
And for the
Password:
Your Chapman password
I can't log into my PantherMail account. How do I get my password reset?
Contact the Computer Service Desk at 714-997-6600 or servicedesk@chapman.edu
for assistance logging into Gmail.
How do I forward my email from
PantherMail to another email address?
We would like to encourage you to try the PantherMail service, which includes
Google Chat, Documents and Calendar, but if you wish, you can forward incoming mail
to another email address.
Here’s how to forward messages automatically:
- Log into PantherMail
- Click 'Settings' link at top of PantherMail.
- Click 'Forwarding and POP/IMAP' link.
- Enter the email address to which you’d like your messages
forwarded.
- Select the action you’d like your messages to take from the
drop-down menu. We recommend you choose to keep a copy of messages sent
to you in your Chapman University Gmail inbox, or you can choose to send it
automatically to All Mail or Trash.
- Click 'Save changes'.
Can I use other
email clients?
Yes.
For POP configuration instructions, see Google's website.
For IMAP configuration instructions, see Google's website.
How does this new
address affect communication using the Chapman Blackboard?
It will continue to work.
PantherMail
Privacy and Security
Will Google read my email?
Google does NOT read your email.
Google's privacy policy states that hosted data is not sold or turned
over to third parties, unless the data is subpoenaed in a court proceeding.
Does Chapman or Google share my personal information with any outside organizations?
Absolutely not.
Is my Chapman PantherMail account secure
and private?
This service is being provided by the University as the primary
email/collaboration system for students. University policies will apply to the
service.
Your Chapman PantherMail account has been customized for optimal educational
collaboration. Chapman University has taken steps to ensure that your student
data is protected above and beyond a publicly available account.
Google has signed a contract committing them to uphold a strict privacy policy
and to always treat your personal information with the utmost care and
security. Keep in mind that Google has agreed that Chapman University student
data is subject to the Family Educational Rights and Privacy Act (FERPA) when
in Google's possession.
How do I ensure that
my data stays secure when I'm using a shared or public computer?
IMPORTANT: Be sure to always LOG OFF
on the computer or click the SIGN OUT button
when you are finished using the computer or your PantherMail account on a
shared or public computer.
