»Logging into Blackboard

To login, start at the Blackboard Login page.

You will see two fields:

For the Username: Your Chapman username (e.g. smith100)
And for the password: Your Chapman network password

+-FAQ's for Students

I dropped a course but, why is it still listed on my Blackboard?
Students will stay in the Blackboard course until the instructor manually drops them.  Generally, occurs after the two week attendance.

How do I open PDF files on a MAC in Blackboard?
Install the Schubert plug-in for educational use. Browsers supported are Safari and Firefox (version 9.0.1 or above).

How do I open PDF files on a PC in Blackboard?
Install the latest version of Adobe Reader. Browsers supported are Internet Explorer, Firefox, Safari, and Chrome.

Why don't all of my courses appear?

Are the courses listed in your Web Advisor course list?
If yes, proceed to the next question.
If no, contact the registrar at 714-997-6701 or email registrar@chapman.edu.

How long ago did you register?
If it was within the 24 hours Blackboard will update itself automatically overnight.  In the meantime you can access the course as a guest.  Click on the courses tab above at the top of this screen and search for the course by: course number or instructor name.

If its been more than 24 hours contact the IS&T Service Desk at servicedesk@chapman.edu or call 714-997-6600.

When are courses available?
Blackboard courses are generally available 2 weeks before a semester or session starts until approximately 2 weeks after the session or semester ends.

Blackboard use by instructors is optional.  Some instructors choose not to use Blackboard and turn their course sites off. Check with your instructors to find out if they are using Blackboard.

What is inside a course?
Contact your instructor for information about content in your course.

Which browsers are compatible with Blackboard?
See the list of compatible browsers.

How do I print in Blackboard?
Printing in Blackboard through the browser can sometimes be a problem.  It is often easier to download the document and save it to your hard drive and then print. To download a document, go to its link.  Right-click on the link and choose save target as and save it to your hard drive.  Then open it and print it.

How to clear auto complete or remember passwords?
Open Explorer > Tools > Internet Options > Content Tab > Auto Complete > Settings > User names and passwords on forms. 
Close and re-open Explorer.  That should do it.
Make sure you uncheck remember login and passwords on the login window.

+-FAQ's for Faculty

For more information, please visit the Blackboard Support page.

+-Mobile Learn

Blackboard Mobile Learn™ makes it easier for you to keep up with your courses by letting you access them whenever and wherever you want, on your mobile devices.

With Blackboard Mobile Learn, you can:

  • Receive push notifications of course activity
  • Check Grades
  • Post to Discussions
  • Attach files from Dropbox
  • Read Announcements (instructors can post Announcements)
  • View Content (instructors can post Content Items)
  • Create and comment on Blogs and Journals posts
  • Take mobile-friendly tests

Download

iTunes App Store: https://itunes.apple.com/us/app/blackboard-mobile-learn/id376413870?mt=8

Google Play Store: https://play.google.com/store/apps/details?id=com.blackboard.android&hl=en 

Blackberry App Store: http://appworld.blackberry.com/webstore/content/11214/?countrycode=US&lang=en

Also available for HP Devices: https://developer.palm.com/appredirect/?packageid=com.blackboard.app.mobilelearn

Need more help on Mobile Learn?

http://help.blackboardmobile.com/ 

+-Service Desk Support

Service Desk phone support number: 714-997-6600

Email: servicedesk@chapman.edu

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