»Email for Faculty and Staff

Chapman staff and faculty who have mailboxes on the Chapman Exchange Server can use Outlook Web Access (OWA) to access their Chapman email accounts over the web. Please see the Email Usage Guidelines for tips on using email appropriately at Chapman University.

+-How to Access through the Web

  • Microsoft Exchange - Many Faculty and Staff may access their email through the web via Microsoft Exchange.
  • WebMail - Some Chapman faculty can use WebMail to access their Chapman email accounts over the web.

+-How To Add Email on iPhone/iPad

How to setup iPhone with new Exchange account

1. To add an Exchange account to your iOS device, tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange.

2. On the next screen, enter your complete email address, domain, username, password, and a description (which may be anything you like). Ask your Exchange Server administrator if you are unsure of the domain. If you are unable to view your folder list, or are unable to send or receive email, leave the domain field blank.

Settings Screen

3. Your iOS device will now try to locate your Exchange Server using Microsoft's Autodiscovery service. If it cannot locate the server, you will see the screen below. Enter your front-end Exchange Server's complete address in the Server field. Contact your Exchange Server administrator if you are unsure of the address. 

account info

Your iOS device will try to create a secure (SSL) connection to your Exchange Server. If it cannot do this, it will try a non-SSL connection. To override the SSL setting, go into Settings > Mail, Contacts, Calendars, select your Exchange account, tap Account Info, then toggle the Use SSL slider.

After successfully making a connection to the Exchange Server, you may be prompted to change your device passcode to match whatever policies may have been set on your server.

4. Choose which type or types of data you would like to synchronize: Mail, Contacts, and Calendars. Note that by default, only three days' worth of email is synchronized. To synchronize more, go into Settings, then Mail, Contacts, Calendars, select your Exchange account, and tap on Mail days to sync.

Note that after configuring an Exchange ActiveSync account, all existing contact and calendar information on the iOS device is overwritten. Additionally, iTunes no longer syncs contacts and calendars with your desktop computer. You can still sync your iOS device wirelessly with MobileMe services.

exchange screen

+-How To Remove Email on iPhone/iPad

How to Remove Old Account from iPhone

Delete an email account

From the Home screen choose Settings:

Settings Screen

Then click on Mail, Contacts, Calendars:

Mail, Contacts and Calendars

Tap an account arrow on the right to Expand to Advanced:

expand to advance

Tap an account, then scroll down and tap Delete Account.

delete account

You will be prompted with this screen:

Deleting this account will remove its mail from your iPhone

Tap Delete Account, and the account has been removed.

delete account screen

+-Common Questions

If you prefer to receive your WebMail email through another account, you can easily Forward your WebMail email.

User your Chapman username and password to log into OWA or WebMail.

If you have questions about your username and password(s), please view our Password Help page.

+-Service Desk Support

Service Desk phone support number: (714) 997-6600

Email: servicedesk@chapman.edu

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