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Information Systems and Technologies

»Information Systems and Technology


Some of the major initiatives underway in IS&T for the campus currently are:

  • PeopleSoft migration
  • McAfee Email Gateway
  • BYOD Collaboration Lab
  • Disaster Recovery Site

Choose from one of the links below to find resources specific to you...

System Status

Recent posts of network or system issues, planned outages, and their eventual resolution. Contact the Service Desk to report new issues.

Incident: Email Virus
 

Incident: Email Virus
Expected Resolution Time: Resolved


This afternoon, a number of suspicious e—mails were sent to numerous Chapman email users with several subject headings:  “Invoice paid — 0281”, “Company Repor” and “Payment from J.P. Morgan”.  Thank you to all the people that submitted abuse reports regarding these suspicious emails.   The message includes an attachment that has a warning message and the original file was stripped from the attachment.

 

If you delete the email or even if you happened to see the attachment with the warning message, your computer will not be infected.  If you have any further questions, please contact the Service Desk with the contact information below. 

One of the messages looks like this:

———————————————————————————————————————————————————————————————————————————————————

From: Davies, Elaine <edavies@chapman.edu>

Date: Mon, May 4, 2015 at 5:13 PM

Subject: Payment from J.P. Morga

To:

  

You have received a payment from J.P. Morgan Chase for amount 47,841.00. Please check details attached.

———————————————————————————————————————————————————————————————————————————————————

 

Please remember: Chapman University will NEVER ASK FOR YOUR PASSWORD — DO NOT SHARE YOUR PASSWORD.  Also, please do not click on a link in an e—mail nor respond to any e—mail which asks you to provide or verify your user account information.  And be extra careful opening any attachments that look suspicious.

 

If you receive suspicious e—mail, please forward it to abuse@chapman.edu. We review all ‘abuse’ email and most often will not respond unless further information is required. If you have additional questions or concerns, please email the Service Desk at servicedesk@chapman.edu or call 714—997—6600.


Service(s) Impacted: Email

Published: 5/4/2015 6:14 PM

Read More »
Power Outage - Reshalls and North Glassell Houses
 
Due to a power outage this morning, the network connection in the Residence Hall complex and North Glassell Houses was offline for 3 hours. The issue started at 4:15 am and was resolved at 7:15 am once power was restored.
 

Service(s) Impacted: Network Connection

Published: 5/6/2015 9:02 AM

Read More »
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PeopleSoft Implementation

Find out about our work with PeopleSoft.

Lynda.com

Did you know that you have access to over 58,000 online video tutorials thru Lynda.com for software, digital design, digital media techniques, and more. Find out more information about Lynda.com.

Service Desk

Call: (714) 997-6600

Email:
servicedesk@chapman.edu

Online:
servicedesk.chapman.edu

Walk-up location can be found in the basement of the Leatherby Library